'Manage Attachments' button not working

Graham Humphrey · 11 March 2010, 23:51

As per the title.

Anybody else having problems? Regardless of whether I press it for a new thread or a reply the button simply doesn't work. Nothing happens.

Yesterday it was fine but now I can't do anything with it

prowler · 11 March 2010, 23:56

Just testing...

Yes, it's fine here!

lilalurl · 12 March 2010, 00:01

Fine here too.

Browser specific? Browser version specific? (pleas specify)

Also, you would not happen to have it opened in a new tab/window and forgotten it and then keep pressing manage attachments getting no result (as the only manage attachments window will be the one in the new tab/window and therefore any other click on Manage Attachments won't open another one).

Graham Humphrey · 12 March 2010, 00:04

Using Firefox 3.5.8 on XP. Nothing different to yesterday.

And no, absolutely nothing has appeared in a new tab/new window etc anywhere at all!

Thanks for having a look guys. This has really puzzled me...

prowler · 12 March 2010, 00:05

If you haven't got another instance of the attachments window open as lilalurl suggests, can you upload to the Zone without problems?

Graham Humphrey · 12 March 2010, 08:07

Yep, just tried to upload a test file to the Zone (deleted now) and that worked fine.

I've just created a new thread I wanted to do last night with attachments, but had to do it in (spit) Internet Explorer for it to work. I still can't get it to work on here. I've got no add-ons installed or anything like that and nothing else has been installed recently - to my knowledge at least. So I am at a total loss as to why this doesn't work.

I assume that prowler and lilalurl tried it using Firefox 3.5.8 too?

TCD · 12 March 2010, 08:51

FireFox 3.5.8 here and it works fine. Which AddOns do you have installed Graham?

StingRay · 12 March 2010, 09:13

Quote:

Originally Posted by TheCyberDruid

FireFox 3.5.8 here and it works fine. Which AddOns do you have installed Graham?

vs.

Quote:

Originally Posted by Graham Humphrey

I've got no add-ons installed or anything like that

TCD · 12 March 2010, 09:14

/me hangs his head in shame and goes to fetch another coffee
sorry...

lilalurl · 12 March 2010, 10:09

Quote:

Originally Posted by Graham Humphrey

I assume that prowler and lilalurl tried it using Firefox 3.5.8 too?

3.6 actually.
I would suggest to upgrade but I would find it weird if it solved the issue (although it might still be worth a try).

Other things you could try is deleting your cookies for EAB and your cache.
Then run your favourite anti-spyware program, just in case.

I searched quickly and could at least find an instance of somebody having a similar issue (on another vbulletin board):
http://www.abxzone.com/forums/f139/a...ng-103297.html
But if was with IE (and also FF). And it was in 2006.

From what I understand the issue solved itself after a while

.

Still, you could find some ideas of things to try.

Edit: Hmmm, we'd better solve this issue because right now EAB is showing as number 2 result when searching ""manage attachments" not working" on Google.

Graham Humphrey · 12 March 2010, 10:19

Cheers lilalurl.

I'm at work now (where the letter T on my keyboard only works intermittently (you have no idea how long it took to type that

) just to rub it in) and use IE here but I will try your suggestions tonight and if all else fails I'll just upgrade and hope for the best.

StingRay · 12 March 2010, 13:15

Quote:

Originally Posted by Graham Humphrey

I'm at work now (where the letter T on my keyboard only works intermittently (you have no idea how long it took to type that

) just to rub it in)

As long as Ctrl-C/V works there is no problem

(sorry, couldn't resist

)

prowler · 12 March 2010, 20:59

Quote:

Originally Posted by Graham Humphrey

I assume that prowler and lilalurl tried it using Firefox 3.5.8 too?

Version 3.6 here too, I'm afraid.

I'm not a 'latest version freak', it just happened to be the current version when I installed it as an alternative to IE6 (still haven't updated to IE8

).

Graham Humphrey · 13 March 2010, 00:27

Just upgraded to version 3.6. It now works fine.

I'll probably never ever know what happened but what the heck, at least it's working again now.

11 March 2010, 23:51	#1
Graham Humphrey Moderator Join Date: Jul 2004 Location: Norwich, Norfolk, UK Age: 37 Posts: 11,167	'Manage Attachments' button not working As per the title. Anybody else having problems? Regardless of whether I press it for a new thread or a reply the button simply doesn't work. Nothing happens. Yesterday it was fine but now I can't do anything with it

11 March 2010, 23:56	#2
prowler Global Moderator Join Date: Aug 2008 Location: Sidcup, England Posts: 10,300	Just testing... Yes, it's fine here! Last edited by prowler; 03 April 2010 at 19:56. Reason: removed attachment

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12 March 2010, 00:04	#4
Graham Humphrey Moderator Join Date: Jul 2004 Location: Norwich, Norfolk, UK Age: 37 Posts: 11,167	Using Firefox 3.5.8 on XP. Nothing different to yesterday. And no, absolutely nothing has appeared in a new tab/new window etc anywhere at all! Thanks for having a look guys. This has really puzzled me...

12 March 2010, 00:05	#5
prowler Global Moderator Join Date: Aug 2008 Location: Sidcup, England Posts: 10,300	If you haven't got another instance of the attachments window open as lilalurl suggests, can you upload to the Zone without problems?

12 March 2010, 08:07	#6
Graham Humphrey Moderator Join Date: Jul 2004 Location: Norwich, Norfolk, UK Age: 37 Posts: 11,167	Yep, just tried to upload a test file to the Zone (deleted now) and that worked fine. I've just created a new thread I wanted to do last night with attachments, but had to do it in (spit) Internet Explorer for it to work. I still can't get it to work on here. I've got no add-ons installed or anything like that and nothing else has been installed recently - to my knowledge at least. So I am at a total loss as to why this doesn't work. I assume that prowler and lilalurl tried it using Firefox 3.5.8 too?

12 March 2010, 08:51	#7
TCD HOL/FTP busy bee Join Date: Sep 2006 Location: Germany Age: 46 Posts: 31,602	FireFox 3.5.8 here and it works fine. Which AddOns do you have installed Graham?

12 March 2010, 09:14	#9
TCD HOL/FTP busy bee Join Date: Sep 2006 Location: Germany Age: 46 Posts: 31,602	/me hangs his head in shame and goes to fetch another coffee sorry...

12 March 2010, 10:19	#11
Graham Humphrey Moderator Join Date: Jul 2004 Location: Norwich, Norfolk, UK Age: 37 Posts: 11,167	Cheers lilalurl. I'm at work now (where the letter T on my keyboard only works intermittently (you have no idea how long it took to type that ) just to rub it in) and use IE here but I will try your suggestions tonight and if all else fails I'll just upgrade and hope for the best.

13 March 2010, 00:27	#14
Graham Humphrey Moderator Join Date: Jul 2004 Location: Norwich, Norfolk, UK Age: 37 Posts: 11,167	Just upgraded to version 3.6. It now works fine. I'll probably never ever know what happened but what the heck, at least it's working again now.

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