What's up with Amiga Forever?

23 July 2008, 20:05

Does anyone have a surefire way to reach Cloanto(AmigaForever)? I recently purchased and was billed by Avangate AmigaForever 2008 Premium Edition. I did get a key and the ISO file. I never received the physical package that includes the CD and 2 DVDs. Avangate lists the order as delivered and will not look into this and Cloanto never responded to several incident reports/customer support requests including an email to the president of Cloanto.

So. Does anyone in the Amiga community know if there is anyone at Cloanto or how I can get some results? I am very interested in the information/media on the DVDs and am presently resurrecting my passion for the Amiga as the best multimedia platform ever! Any leads or suggestions will be appreciated.

mfletcher · 23 July 2008, 20:30

Check on Amiga.org... although Cloanto are not responding to emails, people are now beginning to get their DVD sets from them. I ordered AF2008 premium as soon as it was released, and only got my DVD's Monday. I reside in Chicago.

Hopefully you'll get your DVD's in the next week or so?

keropi · 23 July 2008, 20:50

I have received my copy a couple of days ago...

23 July 2008, 22:10

A humbling experience

My apologies go to Avangate and Cloanto for my premature rants regarding my AmigaForever order, particularly Vlad IORGA of Avangate Support. It was my lack of understanding in the language barriers between countries. I didn't realize delivered means shipped. I assumed that delivered meant I had received the package. I would hope that someone would have pointed this out to me. I received the package today and I am very satisfied.

Again, I apologies deeply for my previous rants. I will be looking into my own issues of anger management.

One good thing resulted in this adventure. I am now a registered member of the English Amiga Board.

keropi · 23 July 2008, 22:12

yep, EAB r0x

mfletcher · 23 July 2008, 22:17

@tempestf: Welcome to the friendliest Amiga community on the Web!

gklinger · 23 July 2008, 22:27

There's a discussion at Amiga.org (see here) about delays in receiving Amiga Forever. There was a delay but people seem to be getting their orders filled now. I think it is time to order mine.

cane · 24 July 2008, 15:15

I got my copy two weeks ago.

BTW tempestf welcome to EAB

23 July 2008, 20:05	#1
tempestf Posts: n/a	What's up with Amiga Forever? Does anyone have a surefire way to reach Cloanto(AmigaForever)? I recently purchased and was billed by Avangate AmigaForever 2008 Premium Edition. I did get a key and the ISO file. I never received the physical package that includes the CD and 2 DVDs. Avangate lists the order as delivered and will not look into this and Cloanto never responded to several incident reports/customer support requests including an email to the president of Cloanto. So. Does anyone in the Amiga community know if there is anyone at Cloanto or how I can get some results? I am very interested in the information/media on the DVDs and am presently resurrecting my passion for the Amiga as the best multimedia platform ever! Any leads or suggestions will be appreciated.

23 July 2008, 22:10	#4
tempestf Posts: n/a	OOPS! I received the package today. A humbling experience My apologies go to Avangate and Cloanto for my premature rants regarding my AmigaForever order, particularly Vlad IORGA of Avangate Support. It was my lack of understanding in the language barriers between countries. I didn't realize delivered means shipped. I assumed that delivered meant I had received the package. I would hope that someone would have pointed this out to me. I received the package today and I am very satisfied. Again, I apologies deeply for my previous rants. I will be looking into my own issues of anger management. One good thing resulted in this adventure. I am now a registered member of the English Amiga Board.

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23 July 2008, 20:30	#2
mfletcher Bawbag. Join Date: Mar 2008 Location: Chicago, USA Posts: 375	Check on Amiga.org... although Cloanto are not responding to emails, people are now beginning to get their DVD sets from them. I ordered AF2008 premium as soon as it was released, and only got my DVD's Monday. I reside in Chicago. Hopefully you'll get your DVD's in the next week or so?

23 July 2008, 20:50	#3
keropi . Join Date: Oct 2004 Location: Ioannina/Greece Posts: 5,040	I have received my copy a couple of days ago...

23 July 2008, 22:12	#5
keropi . Join Date: Oct 2004 Location: Ioannina/Greece Posts: 5,040	yep, EAB r0x

23 July 2008, 22:17	#6
mfletcher Bawbag. Join Date: Mar 2008 Location: Chicago, USA Posts: 375	@tempestf: Welcome to the friendliest Amiga community on the Web!

23 July 2008, 22:27	#7
gklinger Vegetable Lasagna Join Date: Mar 2007 Location: Toronto, CANADA Age: 53 Posts: 711	There's a discussion at Amiga.org (see here) about delays in receiving Amiga Forever. There was a delay but people seem to be getting their orders filled now. I think it is time to order mine.

24 July 2008, 15:15	#8
cane Registered User Join Date: Aug 2005 Location: .hr Age: 43 Posts: 540	I got my copy two weeks ago. BTW tempestf welcome to EAB

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