AmigaKit still in business

ninevoltz · 05 September 2018, 18:10

I ordered a SCSI2SD V6 board a month ago, the status was changed to "Allocated" and "Being Picked" a couple of days later, but it never shipped. They also have not answered my email about it. Are they just on vacation, or should I look into getting my money back on PayPal?

demon-knight · 05 September 2018, 19:18

Interesting thing about their email, I was in contact with them about my Indivision and left it just over a month to contact them so I replied to an email "Chris" sent me several weeks ago, about 5 minutes later got an undelivered email back saying the account no longer exists.

Due to moving house soon I haven't contacted them through other means yet.

indigolemon · 05 September 2018, 19:20

I got a near instantaneous repsonse via Facebook - can't say I've tried email.

puppypc · 05 September 2018, 19:23

Amigakit is not a big corporate store, it is essentially a couple of guys. Keep in mind that the market for this stuff is very small, and the employees can't spend all of their time on selling Amiga hobbyist hardware. They will deliver, it just takes a while sometimes.

Don't be misled by any threads you see on the various Amiga boards where the OP claims that AmigaKit "never delivered" and must be out of business, just because it took them a month or two to ship their product. The guys are still in business, and are honest people. It is, however, a good idea to contact them through facebook or their amibay thread instead of e-mail if you ever feel like you can't get in touch.

Daedalus · 05 September 2018, 19:25

Don't forget as well that they've recently totally overhauled their web site, and presumably their support email setup too, which could explain bounced emails.

amigakit.com · 05 September 2018, 20:06

Hi guys

Lots of website changes recently (sorry for the inconvenience).

You can email our Technician: technical [at] amigakit dot com. This should work, let us know if you have any problems.

We are working on revamping our support system at the moment. The Amiga.org and other websites has kept us busy over the last month.

Dynamic_Computi · 05 September 2018, 20:47

Never had an issue in the past few months. I have ordered three times,and I get my product usually in 10 days or so. And I am in the United States!
They are a good bunch of people - try calling if you can't email. Their number is right on their website.

ninevoltz · 07 September 2018, 22:43

Board just arrived today, tragedy averted!

Zippy Zapp · 08 September 2018, 02:39

Glad you got it. I have ordered several things from Amigakit in the past and have not really had any issues. I think it is easy to forget that they are in the UK so it can take some time to get your order. It is usually A week or 2 weeks to the USA, depending on shipping method and time you ordered.

No offense to Amigakit, but if you are in the USA you can get the SCSI2SD direct from the official US distributor here: http://www.inertialcomputing.com I ordered one from them and had it 2 days later...

ninevoltz · 09 September 2018, 02:07

Quote:

Originally Posted by Zippy Zapp

No offense to Amigakit, but if you are in the USA you can get the SCSI2SD direct from the official US distributor here: http://www.inertialcomputing.com I ordered one from them and had it 2 days later...

They didn't have any stock at the time I went to order it. AmigaKit supposedly did... but then I see it actually drop-shipped from inertial anyway. I suppose the wait was because nobody really had any in stock. But anyway, the wait wasn't worth it, because this thing doesn't work right in my A3000D. It can be partitioned and formatted, and reads ok. Writing usually locks up in a minute or so. I monkeyed with it for a few hours today, and I give up. I have an "Aztec Monster" SCSI to CF adapter. It doesn't work at all in the A3000. Hangs at boot. The only drives I've had luck with are my external Panasonic CD-RW and this ultra-rare and expensive SCSI multi-media card drive. I was hoping for faster speeds with the SCSI2SD. I might experiment with it more on another day.

trixster · 09 September 2018, 09:53

The v5 of the Scsi2sd works fine in an a3000. I’ve tried v6 as well and it caused all sorts of problems so gave up. Trying to get a little extra scsi speed is not worth the risk of data corruption.

SvladJelly · 11 September 2018, 13:06

Just wanted to chime in that I've ordered from Amigakit many times over the years, and always gotten fairly fast shipping (to the USA) and response. Great company in my opinion. I'm really glad to see them still around in 2018 and beyond!

amigakit.com · 11 September 2018, 15:19

@SvlaJelly

Thank you very much for your custom, we appreciate your orders.

amigoun · 04 February 2020, 22:27

@amigakit.com

Could you please check your inbox? I have question about my order from 15th December (still pending). I have no reply to any or my emails (nor website contact form). Thanks

keithshaw3 · 05 February 2020, 21:06

I have been waiting on an order placed on the 22nd Jan and sent a message via the web form yesterday, no response but an hour later it was marked as dispatched.

Too many orders, not enough staff to deal with them???

Curious...

fitzsteve · 05 February 2020, 21:09

I think they're just a bit stretched with the AAA and A1222 launch

Worst case if you can't get an email answer give them a quick call

amigoun · 06 February 2020, 00:21

I got a response to the PM. Package should now be on the way.

TJM80 · 14 February 2020, 22:44

Does anyone happen to know is AmigaKit in the midst of big orders etc? I ordered bunch of items almost 4 weeks ago and my order is still 'pending', even though all of the items were in stock at time of purchase. I've contacted them few times already but without response...

TJM80 · 15 February 2020, 13:43

Hey, amigakit! I just tried to answer your PM, it seems that you have exceeded your PM limit?

Pyromania · 16 February 2020, 03:30

I've ordered many items over many years from AmigaKit and always got everything I ordered and outstanding service. Great company in my book.

05 September 2018, 18:10	#1
ninevoltz Registered User Join Date: Aug 2017 Location: Ohio, USA Posts: 14	AmigaKit still in business I ordered a SCSI2SD V6 board a month ago, the status was changed to "Allocated" and "Being Picked" a couple of days later, but it never shipped. They also have not answered my email about it. Are they just on vacation, or should I look into getting my money back on PayPal?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Favourite Business Game	Ian	Nostalgia & memories	12	21 August 2011 12:32
Big Business	klapdeur	Games images which need to be WHDified	1	30 March 2010 20:38
Big Business	Hungry Horace	Games images which need to be WHDified	1	02 July 2008 19:36
Lik-Sang out of business	Dizzy	Retrogaming General Discussion	22	08 November 2006 14:07

05 September 2018, 19:18	#2
demon-knight Blitter Join Date: Aug 2017 Location: England Posts: 50	Interesting thing about their email, I was in contact with them about my Indivision and left it just over a month to contact them so I replied to an email "Chris" sent me several weeks ago, about 5 minutes later got an undelivered email back saying the account no longer exists. Due to moving house soon I haven't contacted them through other means yet.

05 September 2018, 19:20	#3
indigolemon Bit Copying Bard Join Date: Jan 2017 Location: Kelty, Fife, Scotland Age: 41 Posts: 1,293	I got a near instantaneous repsonse via Facebook - can't say I've tried email.

05 September 2018, 19:23	#4
puppypc Registered User Join Date: Apr 2016 Location: Greensboro, NC USA Age: 32 Posts: 116	Amigakit is not a big corporate store, it is essentially a couple of guys. Keep in mind that the market for this stuff is very small, and the employees can't spend all of their time on selling Amiga hobbyist hardware. They will deliver, it just takes a while sometimes. Don't be misled by any threads you see on the various Amiga boards where the OP claims that AmigaKit "never delivered" and must be out of business, just because it took them a month or two to ship their product. The guys are still in business, and are honest people. It is, however, a good idea to contact them through facebook or their amibay thread instead of e-mail if you ever feel like you can't get in touch.

05 September 2018, 19:25	#5
Daedalus Registered User Join Date: Jun 2009 Location: Dublin, then Glasgow Posts: 6,334	Don't forget as well that they've recently totally overhauled their web site, and presumably their support email setup too, which could explain bounced emails.

05 September 2018, 20:06	#6
amigakit.com Registered User Join Date: Aug 2004 Location: www.amigakit.com Posts: 2,015	Hi guys Lots of website changes recently (sorry for the inconvenience). You can email our Technician: technical [at] amigakit dot com. This should work, let us know if you have any problems. We are working on revamping our support system at the moment. The Amiga.org and other websites has kept us busy over the last month.

05 September 2018, 20:47	#7
Dynamic_Computi 10MARC Join Date: Jul 2018 Location: Tucson, AZ, USA Posts: 214	Never had an issue in the past few months. I have ordered three times,and I get my product usually in 10 days or so. And I am in the United States! They are a good bunch of people - try calling if you can't email. Their number is right on their website.

07 September 2018, 22:43	#8
ninevoltz Registered User Join Date: Aug 2017 Location: Ohio, USA Posts: 14	Board just arrived today, tragedy averted!

08 September 2018, 02:39	#9
Zippy Zapp Registered User Join Date: Sep 2013 Location: CA/USA Posts: 346	Glad you got it. I have ordered several things from Amigakit in the past and have not really had any issues. I think it is easy to forget that they are in the UK so it can take some time to get your order. It is usually A week or 2 weeks to the USA, depending on shipping method and time you ordered. No offense to Amigakit, but if you are in the USA you can get the SCSI2SD direct from the official US distributor here: http://www.inertialcomputing.com I ordered one from them and had it 2 days later...

09 September 2018, 09:53	#11
trixster Guru Meditating Join Date: Jun 2014 Location: England Posts: 2,337	The v5 of the Scsi2sd works fine in an a3000. I’ve tried v6 as well and it caused all sorts of problems so gave up. Trying to get a little extra scsi speed is not worth the risk of data corruption.

11 September 2018, 13:06	#12
SvladJelly Registered User Join Date: Aug 2016 Location: Portland / USA Posts: 96	Just wanted to chime in that I've ordered from Amigakit many times over the years, and always gotten fairly fast shipping (to the USA) and response. Great company in my opinion. I'm really glad to see them still around in 2018 and beyond!

11 September 2018, 15:19	#13
amigakit.com Registered User Join Date: Aug 2004 Location: www.amigakit.com Posts: 2,015	@SvlaJelly Thank you very much for your custom, we appreciate your orders.

04 February 2020, 22:27	#14
amigoun Registered User Join Date: May 2010 Location: Czech Rep Posts: 599	@amigakit.com Could you please check your inbox? I have question about my order from 15th December (still pending). I have no reply to any or my emails (nor website contact form). Thanks

05 February 2020, 21:06	#15
keithshaw3 Registered User Join Date: Jan 2020 Location: Hertfordshire Posts: 81	I have been waiting on an order placed on the 22nd Jan and sent a message via the web form yesterday, no response but an hour later it was marked as dispatched. Too many orders, not enough staff to deal with them??? Curious...

05 February 2020, 21:09	#16
fitzsteve Professional slacker! Join Date: Jul 2009 Location: Kent, UK Age: 44 Posts: 6,683	I think they're just a bit stretched with the AAA and A1222 launch Worst case if you can't get an email answer give them a quick call

06 February 2020, 00:21	#17
amigoun Registered User Join Date: May 2010 Location: Czech Rep Posts: 599	I got a response to the PM. Package should now be on the way.

14 February 2020, 22:44	#18
TJM80 Registered User Join Date: Feb 2020 Location: Turku, Finland Posts: 2	Does anyone happen to know is AmigaKit in the midst of big orders etc? I ordered bunch of items almost 4 weeks ago and my order is still 'pending', even though all of the items were in stock at time of purchase. I've contacted them few times already but without response...

15 February 2020, 13:43	#19
TJM80 Registered User Join Date: Feb 2020 Location: Turku, Finland Posts: 2	Hey, amigakit! I just tried to answer your PM, it seems that you have exceeded your PM limit?

16 February 2020, 03:30	#20
Pyromania Moderator Join Date: Jan 2002 Location: Chicago, IL Posts: 3,375	I've ordered many items over many years from AmigaKit and always got everything I ordered and outstanding service. Great company in my book.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)