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#1 |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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Amiga Forever 9 and C64 Forever version with lifetime license
Hi, I bought the Amiga Forever 9 and C64 Forever version with lifetime license and when they sent me the email to download version 10 I didn't have internet access for work reasons and I couldn't download from the links.
Now I can't see any way to access this version because you can't log in to the website to download it and I have sent several messages to the email address of the links and through the contact on the website without any response. Does anyone know how I can contact them? Thank you |
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#2 |
Registered User
Join Date: Aug 2005
Location: Skarabörg, Sweden
Age: 45
Posts: 1,037
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Do you have the Software Director application installed?
With that I believe you should be able to update. |
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#3 |
HOL/FTP busy bee
Join Date: Sep 2006
Location: Germany
Age: 46
Posts: 32,509
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Have you tried their contact form? https://www.amigaforever.com/contact/
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#4 |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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#5 | |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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Quote:
But there has been no response ![]() |
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#6 |
Registered User
Join Date: Jan 2015
Location: australia
Posts: 585
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Have you registered (with your product key) at this link? -- https://www.amigaforever.com/registration/
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#7 | |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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Quote:
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#8 |
Registered User
Join Date: Jan 2015
Location: australia
Posts: 585
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The version you see there, is the installed version...
![]() ...as you can see, I'm at 10.0.13.0 but can upgrade to 10.3.2.0. If you click on notifications, does it only show v9 upgrades? |
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#9 |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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only show v9 upgrades
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#10 |
Registered User
Join Date: Jan 2015
Location: australia
Posts: 585
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M'kay.... I did a bit more sleuthing... I suspect your emails are going to >/dev/null because AF themselves don't handle sales...they have 'valued partners' for that --- when I check my original purchase email receipt, the merchant was 'Verifone' ....
...citing https://www.amigaforever.com/kb/16-113 ; ![]() So perhaps the support you need here is available at -- https://secure.2co.com/support/ (or whoever you actually purchased from ?) |
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#11 |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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The purchase was made on the same amiga forever website.
Verifone to be a payment gateway At the end it redirects you for problems to this support address : https://www.amigaforever.com/support/ the same as the official amiga forever website.To which I have already sent a couple of messages with no reply. Last edited by airsoft; 08 June 2024 at 12:44. |
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#12 |
Coder/webmaster/gamer
Join Date: Oct 2001
Location: Canberra/Australia
Posts: 2,711
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I'm afraid it's quite typical that they ignore support requests, you can find many examples here of users that have had that experience.
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#13 | |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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Quote:
But well, in the end I have solved it by the fast way that this inattention pushes you to; I have downloaded the torrent file that is out there and I have put my password for life and it works...but it is sad to have to do it like that... ![]() |
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#14 |
Registered User
Join Date: Feb 2019
Location: USA/Texas
Posts: 81
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MMM. It’s strange I also have lifetime license since so l own and I always receive email with the upgrade and the full iso install. Today I received the email of the version 10 "R3" (10.3.3.0). Anyway, good you solved. I have both C64 and Amiga Forever. But try to contact support in any way. Contact Cloanto is the company of any of the 2. The emails come from cloanto:
https://cloanto.com/products/ |
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#15 | |
Registered User
Join Date: Oct 2014
Location: Klagenfurt / Austria
Posts: 1,572
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Quote:
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#16 | |
Registered User
Join Date: Aug 2020
Location: Salamanca/España
Posts: 8
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Quote:
Yesterday I received the answer and the links to the latest version of Amiga Forever and C64 Forever 10 R3 (10.3.3.0); it seems that they were going to release this new version this week and as soon as it was available they sent me the links to download it. I'm going to see what's new and enjoy it like I did with 9. ![]() |
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#17 |
Registered User
Join Date: Jun 2022
Location: United States
Posts: 10
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