Thanks for all the headsup of what sounds like positive news/feedback. I'm putting this down to Brexit, but it would still be nice for them to voluntarily keep me in the loop of knowledge. I still don't even know if they've posted my stuff out yet. They've never provided a tracking number. So for all i know, they could still be doing stupid (but necessary) Brexit paperwork, unable to even send it until this is done. It would be nice for them to at least reply to my emails.
I'll perhaps try phoning them instead.
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