alexh - have you tried entering your e-mail address on their site to order? you will get a "405 Not Allowed" error. i'll happily screesnshot it for you.
i also didnt say "they dont give an e-mail address" i said "giving no indication in their e-mail to me as to any kind of timescale for an order" - the two statements are so wildly different, i'm not quite sure how you confused them tbh.
i have already spoken to them by e-mail to report the broken part of the site. My name was added to the "list" but as i stated already, there's no time-scale as to how long such an order will take.
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