Well, my order arrived this evening. Finally. You'd think it would be good news. However, there are items missing from my order, so it is incomplete.
I tried calling both numbers on their website. The first one rang out, and nobody answered. The second number rang and rang and rang before finally someone picked up only to tell me they don't speak English and that I should email them.
So now i've emailed them again.
Sigh.
I know others have said they've had a good experience with these guys. They have a nice looking website indeed. But i doubt i'll be giving them any more business after this experience. It's too much hard work, too much time to wait, and utter frustration that they can't get the order correct (even with 5-6 weeks to think about it!), and are unable to discuss issues on the phone.
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