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Old 18 June 2020, 05:04   #1
jmmijo
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Wireless Logitech Mouse Issues

So this issue started around 2 or 3 months ago.

I have a pair of G series mice from Logitech, one connected to my gaming rig and the other to my workstation.

The one attached to my workstation is the older G700 model and the one connected onto my gaming rig is the newer G700s model.

Both basically have the same layout and features.

What is happening on both is a random mouse freeze/lockup.

The pointer will not move until I disconnect the USB cable and turn off the mouse.

Then reconnect the USB cable and then turn on the mouse.

Since both are having this issue I'm thinking it's something to do with the mouse design.

Both can be used as a wired or wireless mouse, I use them both as a WIRED mouse.

So I'm thinking maybe the Ni-MH battery ?

Both use the same AA type so I swapped out the included battery in my gaming mouse with a new Ni-MH AA and will see if this happens again.

It could be the design of the charging circuit ?

Anybody seen anything like this ?
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Old 18 June 2020, 14:32   #2
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Quote:
Originally Posted by jmmijo View Post
something to do with the mouse design.
Well, the design of the G700 series is strange taking into consideration those protuberant buttons, bu,t at this stage, I don't think the electronics of both mice you're using is damaged or flawed. Are these corded through a micro USB cable ? If it's generic enough, maybe you could replace that cable by a brand new one. Feel free to report back.
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Old 18 June 2020, 19:40   #3
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Well, the design of the G700 series is strange taking into consideration those protuberant buttons, bu,t at this stage, I don't think the electronics of both mice you're using is damaged or flawed. Are these corded through a micro USB cable ? If it's generic enough, maybe you could replace that cable by a brand new one. Feel free to report back.
Yes both are connected as WIRED via the included micro-USB cables.

But really, both mice having the same exact issue due to the cable ?

Seems unlikely but will note this after testing the battery replacement first.
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Old 19 June 2020, 03:07   #4
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Not sure about G700. Using G602 on gaming pc and couple other Logitech mouses on work and home laptops. On wireless one you can update firmware with Logitech Unifying Software. Try that and see if your mouse needs an update.
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Old 19 June 2020, 06:57   #5
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Not sure about G700. Using G602 on gaming pc and couple other Logitech mouses on work and home laptops. On wireless one you can update firmware with Logitech Unifying Software. Try that and see if your mouse needs an update.
Done that already, no firmware updates available.

Still doing the replacement battery thing and see if the issue returns, so far so good.

Hopefully it was just the Ni-MH battery.

Normally this freeze happens multiple times a day and so far no problemo.
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Old 19 June 2020, 09:37   #6
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Well, I guess if two broken batteries at the same time is going to happen to anyone... it's going to happen to you.
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Old 19 June 2020, 14:48   #7
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It is strange phenomenon called jmmouse...

I remember having similar issues with Logitech MX Master when they just came out. (Also some users had issues with Excel scrolling out of box) Still my favorite mouse to day, easy to program and has good battery life / fewer recharge, plus ability to work on 3 different PCs with easy button change push.

Coupled with Logitech K750 keyboard and you are all set.
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Old 19 June 2020, 19:00   #8
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Well, I guess if two broken batteries at the same time is going to happen to anyone... it's going to happen to you.
Indeed, but it actually makes more sense to happen with the gaming mouse first as it gets a LOT more use, nothing like fighting a dragon in Skyrim and all of a sudden you are moving in one direction and can't turn around

Quote:
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It is strange phenomenon called jmmouse...

I remember having similar issues with Logitech MX Master when they just came out. (Also some users had issues with Excel scrolling out of box) Still my favorite mouse to day, easy to program and has good battery life / fewer recharge, plus ability to work on 3 different PCs with easy button change push.

Coupled with Logitech K750 keyboard and you are all set.
So far so good, I'm thinking that it was the battery, I guess there is some kind of design issue if the battery no longer holds a proper charge in regards to the charging circuit ?
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Old 24 June 2020, 05:33   #9
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And it happened again, so no go on the battery being the issue.

I think I have a pair of faulty mice, it appears this is a design issue.

I will be looking into other mice to see if this is an issue with the Logitech mice or what.
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Old 26 June 2020, 12:53   #10
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Time to set traps around house....
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Old 26 June 2020, 20:07   #11
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Time to set traps around house....
As long as the little rodent's don't start acting up like these two mice
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Old 27 June 2020, 03:24   #12
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That has whole different meaning if you played A Plague Tale: Innocence.
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Old 29 June 2020, 13:20   #13
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Can't go wrong with the classic Logitech MX518, since you're using a wire anyway.
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Old 29 June 2020, 19:56   #14
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Quote:
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Can't go wrong with the classic Logitech MX518, since you're using a wire anyway.
Thanks but it looks too small for my hand.

Ever since my MX1000 died I've not found a suitable sub for it
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Old 30 June 2020, 09:35   #15
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Damn, what kind of meathooks do you have? It's a pretty sizeable mouse. The G700 doesn't look much bigger to me. It does have a whole lot more buttons, so maybe you'll miss those.
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Old 30 June 2020, 11:08   #16
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Damn, what kind of meathooks do you have? It's a pretty sizeable mouse. The G700 doesn't look much bigger to me. It does have a whole lot more buttons, so maybe you'll miss those.
I don't THINK I have large hands but it's the size and the weight of the mouse that I like.

The G700 series were about as close to the MX-1000 that I could find.
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Old 30 June 2020, 12:58   #17
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Just get MX Master.
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Old 30 June 2020, 14:26   #18
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I must get an MX Master.

Wait... what just happened?
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Old Yesterday, 01:41   #19
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Just get MX Master.
Thanks for the link, I will review it further and see what I can find on that device.
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Old Yesterday, 14:08   #20
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Or save $ and get the Pro Fit, a "full size" mouse from Kensington :
https://www.kensington.com/p/product...ireless-mouse/
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