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Old 21 October 2019, 15:54   #1
ScoobyM
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Website issue

Not sure if this is something that can be fixed by you guys, but thought you might like to know in any case.

I use Firefox on a 64-bit Win10 laptop and whenever I activate an EAB tab I had viewed previously, it crashes with a blue screen of death.
It only crashes when I activate an EAB tab, no other websites/tabs do this.

Attached are a couple of screenshots - one of the error and another with the version of Firefox I am using.

Fortunately I have the Tapatalk app on my mobile. Click image for larger version

Name:	DSC_0118.jpg
Views:	23
Size:	48.4 KB
ID:	64855Click image for larger version

Name:	DSC_0119.jpg
Views:	23
Size:	67.2 KB
ID:	64856

Sent from my J8110 using Tapatalk
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Old 21 October 2019, 16:04   #2
DamienD
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Heya ScoobyM,

Welcome to EAB

I don't use Firefox but just downloaded / installed the latest version on my work's Windows 10 laptop; no issues



I'd say it's a computer issue.

Have you tried resetting Firebox settings back to default, clearing coookies, history, add-ins etc?

Are you using any ad-blockers? Try disabling or adding EAB to the exception list.

Have you tried using IE or Chrome?

Are you using http://eab.abime.net/ or https://eab.abime.net/?

Last edited by DamienD; 21 October 2019 at 16:15.
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Old 21 October 2019, 16:18   #3
Unkown
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Arrow

Quote:
Originally Posted by DamienD View Post
I'd say it's a computer issue

I would have to agree 101% that is not realted to the site and is indeed a computer error / issue.



If you need further assistance with this minor issue ScoobyM we will be more than happy to help you out and get back on the right path...


Anyhooo ScoobyM, Hello And Welcome to E.A.B.
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Old 21 October 2019, 16:29   #4
lilalurl
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Quote:
Originally Posted by DamienD View Post
Have you tried using IE or Chrome?
Adding to DamienD's pieces of advice, I'd even suggest to try a fork of Firefox, such as PaleMoon or Waterfox, for troubleshooting. Some of them (Waterfox for instance) have portable versions so you don't even have to install it.

If the issue does not arise when using these, it is either the version of Firefox you are using or some extensions you are using it with that is the culprit.

If the issue happens again, then try a browser that uses another engine (such as Chrome or IE/Edge) and post back your results
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