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Old 20 February 2013, 04:05   #1
Dr.Mabuse
 
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Amiga Shops Still Alive?

Forgive me if I'm posting this in the wrong forum section, but I need a little bit of advice.

I have attempted to order from AmigaKit and the Software Hut and on both occasions, it seems like there is no one behind these web shops.

The strange thing is, AmigaKit has actually billed my credit card, but is not responding to my e-mails or sales requests

Are any of these shops still alive, or am I just wasting my time?

Regards,
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Old 20 February 2013, 04:23   #2
daro2096
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Amigakit is real. You are down under so an order will take weeks to reach you.
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Old 20 February 2013, 05:48   #3
NovaCoder
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Software Hut is basically dead, don't bother trying to order anything from them.

AmigaKit are solid.
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Old 20 February 2013, 05:57   #4
Dr.Mabuse
 
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I just haven't heard a thing since the order was placed, and I'm used to dealing with places like ebay or amazon where you are informed if something was shipped or not...

I guess I'll be patient with AmigaKit then :-)

Anyway, thanks for your input guys.
 
Old 20 February 2013, 06:33   #5
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Originally Posted by Dr.Mabuse View Post
I just haven't heard a thing since the order was placed, and I'm used to dealing with places like ebay or amazon where you are informed if something was shipped or not...

I guess I'll be patient with AmigaKit then :-)

Anyway, thanks for your input guys.
They definitely send you emails, normally get an email when
-they get you order out of the system,
-then another wheh a guy is assigned the task of filling the order
-then another when the guy fills the order
-then another when they finally send it.

Perhaps you ordered something that wasn't in stock?

Normally about 2 weeks from clicking buy to stuff in your letter box.
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Old 20 February 2013, 06:36   #6
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Aren't normally items that are out of stock unavailable to order or not among the list listed?
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Old 20 February 2013, 06:54   #7
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I guess I'll be patient with AmigaKit then :-)
.
I've bought from AmigaKit multiple times and they can be a little slow to actually ship your purchase (then it's about 2 weeks to Aus) but aside from that i've had no issues.
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Old 20 February 2013, 07:57   #8
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It's typical for AmigaKit to take a couple of weeks just to dispatch the items even if all of them are in stock.
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Old 20 February 2013, 09:27   #9
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@hese, that is total BS.
Amigakit generally ship the same day. If there is no stock, they email you..

Did the OP raise a support ticket through the Amigakit site? Emails are notorious for getting spam binned.
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Old 20 February 2013, 09:31   #10
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@Dr.Mabuse

Thanks for your order.

Once an order is placed you can ask questions about it using our Support Ticket system: www.amigakit.com/support

If you send an email to noreply[at]amigakit.com it will not be seen by us. Also if you send a Support email to the Sales mailbox by mistake you will get an auto response back with the correct Support Ticket web address as above.

Our stock level of any product is shown in real time on the webstore. Most products are sent out within a day or two. If an item needs to be made by our technician, it can take longer.

You can check your order status and get information for your order at any time by logging into your account on our website. Goto Order History section and click View button next to the order.

Hope this helps.

Last edited by amigakit.com; 20 February 2013 at 09:43.
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Old 20 February 2013, 09:38   #11
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and they show up in the fourms AmigaKit gota be the best place in wales so thats a close second for best place in UK, my pond being number 1
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Old 20 February 2013, 09:55   #12
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Wasn't there an Australian based online Amiga shop based in Sydney that carried a small range of items?

Unfortunately i can't remember the name and cannot seem to find it on the net anymore, but i think Cammy might know of it!
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Old 20 February 2013, 10:32   #13
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@hese, that is total BS.
Amigakit generally ship the same day. If there is no stock, they email you..

Did the OP raise a support ticket through the Amigakit site? Emails are notorious for getting spam binned.
Last time I bought something it took AK 7 days to ship it so yes the "2 weeks" mentioned is an exaggeration but they can be a touch slow at times.
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Old 20 February 2013, 10:34   #14
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Wasn't there an Australian based online Amiga shop based in Sydney that carried a small range of items?

Unfortunately i can't remember the name and cannot seem to find it on the net anymore, but i think Cammy might know of it!
yeah AmigaManiac but he's unfortunately out of the game now due to health issues.
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Old 20 February 2013, 11:34   #15
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yeah AmigaManiac but he's unfortunately out of the game now due to health issues.
That's sad to hear, out of curiosity i googled for AmigaManiac and his online store appears to still be active-

http://www.amigamaniac.com/

There is only limited range of goods there though.
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Old 20 February 2013, 11:37   #16
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That's sad to hear, out of curiosity i googled for AmigaManiac and his online store appears to still be active-

http://www.amigamaniac.com/

There is only limited range of goods there though.
Yeah he really needs to learn how to communicate his situation tho, there's quite a few angry folk who paid for stuff and got hung out out to dry when he got sick - he didnt even provide refunds from what im told.
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Old 20 February 2013, 11:42   #17
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Yeah he really needs to learn how to communicate his situation tho, there's quite a few angry folk who paid for stuff and got hung out out to dry when he got sick - he didnt even provide refunds from what im told.

I have never dealt with him so i wouldn't know, but that certainly doesn't sound like a good service, also i just saw this on his AmigaManiacs contact page-

"Sorry everyone, I've had to delete yet another webmail account as some lovely person has been inserting my e-mail address as the return path for mass spamming :-S I'll set up another e-mail address and post it here once I've completed all the back orders. *If you are still waiting for your order, I will e-mail you shortly, after which you will have my new e-mail address ;-)"

And his website has not been updated since 30/8/2012!
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Old 20 February 2013, 11:45   #18
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@hese, that is total BS.
Amigakit generally ship the same day. If there is no stock, they email you..
I think some items are listed as in stock but they have to be built for you. These things can take a week to a couple of weeks to be sent.
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Old 20 February 2013, 15:20   #19
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Amigakit generally ship the same day. If there is no stock, they email you..
That's bollocks.

They had all the items in stock but still it took two weeks to get the items shipped. And nothing needed to build or test. If you get shipments much faster then good for you but that hasn't happened to me.
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Old 20 February 2013, 18:31   #20
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That's bollocks.

They had all the items in stock but still it took two weeks to get the items shipped. And nothing needed to build or test. If you get shipments much faster then good for you but that hasn't happened to me.

LOL I say this you say that. Of course, I am more right than you

Your shot next?
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