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Old 02 July 2020, 03:06   #21
jmmijo
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Originally Posted by SquawkBox View Post
Or save $ and get the Pro Fit, a "full size" mouse from Kensington :
https://www.kensington.com/p/product...ireless-mouse/
Hmm, that mouse looks very similar to other Logitech mice, including mine
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Old 02 July 2020, 05:29   #22
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That looks like 15 dollar Logitech mice made for people with small hands, unlike me.
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Old 03 July 2020, 11:39   #23
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I like the looks of the MX Master mouse + keyboard combo. I don't like to buy a keyboard in that price range without being able to feel how it types first though...
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Old 20 July 2020, 09:21   #24
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Update

Just a small update, I can confirm it IS the mice causing the issue.

When it happened again, I decided to NOT disconnect the USB cable but instead just to use the mouse's on/off switch, this fixed the issue.

So there is something going on with the MOUSE or the Logitech drivers.

Since there are no firmware updates and I have the latest drivers installed, well I can only conclude it is the MOUSE, but it sure acts like a software issue.
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Old 20 July 2020, 18:33   #25
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In that case, you could open a support ticket with the customer service of U.S. subsidiary of Logitech :
https://support.logi.com/hc/en-us/re...d=360000621393
Yeah, you might have to create an account there, might be worth the trouble though.
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Old 20 July 2020, 19:45   #26
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Originally Posted by SquawkBox View Post
In that case, you could open a support ticket with the customer service of U.S. subsidiary of Logitech :
https://support.logi.com/hc/en-us/re...d=360000621393
Yeah, you might have to create an account there, might be worth the trouble though.
Maybe but both mice are over 3 years old, just think it was a design flaw of some sort as this issue has only recently cropped up.

Doing some shopping now and will see what I go with moving forward.

There are some nice Corsair mice but wanting to really try one hands on but that seems to be an issue as so many retailers are not allowing any walk ins yet.
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Old 22 July 2020, 03:47   #27
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The following is taken from the FAQ, before you make up your mind for newly bought mouses :

Quote:
If you have to constantly reconnect your mouse, try the following:

Keep other electrical devices at least 8 inches (20 cm) away from the USB mini-receiver.
Move the mouse closer to the mini-receiver.
Use the USB receiver/charger stand to move the mini-receiver to different locations or positions (upright/vertical, rotating to a different angle, etc).
Elevate the mini-receiver in the USB stand by placing it on a book, CD ROM case or similar non-metallic item.


Additional Information

The connection between the G7 mouse and the mini-receiver can be lost due to several reasons such as:

Low batteries
Moving the USB mini-receiver from one USB port to another
Moving the USB mini-receiver to another computer
Plugging the USB mini-receiver into a USB hub or other unsupported device such as a KVM switch (your USB mini-receiver must be plugged directly into your computer).
Using your cordless mouse on metal surfaces
Radio frequency (RF) interference of more powerful wireless devices such as:
Wireless speakers
Computer power supplies
Monitors
Cellular telephones
Garage door openers
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Old 22 July 2020, 05:18   #28
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The following is taken from the FAQ, before you make up your mind for newly bought mouses :
Except I don't use either mouse wirelessly, so this doesn't apply, I don't even have the USB wireless receivers installed on either machine.
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Old 22 July 2020, 14:17   #29
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Aren't these mouses both wired and wireless ? I took that info from G7 Laser Mouse FAQ. Anyway, out of warranty or not, I would have used their support ticket procedure, just in case. Rest is up to you .
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Old 22 July 2020, 23:38   #30
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Aren't these mouses both wired and wireless ? I took that info from G7 Laser Mouse FAQ. Anyway, out of warranty or not, I would have used their support ticket procedure, just in case. Rest is up to you .
I appreciate the advice, I tend NOT to use any kind of warranty just due to the hassle.
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