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28 June 2020, 11:49
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#1 |
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Registered User
Join Date: Nov 2019
Location: Michigan/US
Posts: 77
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Amiga Store in Spain
Hi all,
Has anyone been able to reach someone at the Amiga store located in Spain via the web? I ordered some items just before the pandemic hit so I expected there to be a serious delay, but I thought Spain lifted its quarantine and things were getting back to normal there. I have left messages regarding my order a couple times and do not even get a reply. Any insight? Rick |
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28 June 2020, 14:38
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#2 |
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Registered User
Join Date: Apr 2019
Location: UK
Posts: 540
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I ordered a Midi interface a couple of weeks ago and didn't hear anything for a week. I poked them on Friday and got an email back saying it wasn't in stock but the items had arrived that day and would be dispatched, followed by some dispatch notices.
I imagine they have a backlog to clear, but I contacted them through my account on the site rather than via email if that helps. |
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28 June 2020, 16:37
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#3 |
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Registered User
Join Date: Nov 2019
Location: Michigan/US
Posts: 77
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I tried leaving questions in the comment section of my orders also. I don't wasn't to have to do a charge back, but I don't want to lose the money either.
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28 June 2020, 19:52
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#4 |
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Settler
Join Date: Feb 2007
Location: Serf City
Posts: 1,760
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No tracking number?
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29 June 2020, 01:03
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#5 |
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Registered User
Join Date: Nov 2019
Location: Michigan/US
Posts: 77
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The order has not even been processed yet.
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29 June 2020, 12:04
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#6 |
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cheeky scoundrel
Join Date: Nov 2004
Location: Spijkenisse/Netherlands
Age: 42
Posts: 6,903
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Is it amigastore.eu ? There has been another thread about it recently:
http://eab.abime.net/showthread.php?t=102483 Seems that they're having trouble keeping up. |
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30 June 2020, 18:26
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#7 |
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Registered User
Join Date: May 2010
Location: Ames, IA, USA
Posts: 521
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I placed an order there on June 16, destined for the USA, and received it on June 26.
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01 July 2020, 00:46
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#8 |
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Registered User
Join Date: Jul 2018
Location: Stockholm / Sweden
Posts: 107
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I sent them a question about a product on june 6 and still haven't gotten a reply. Now I got a similar product from somewhere else instead. Their loss.
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05 August 2020, 18:34
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#9 |
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Registered User
Join Date: Nov 2019
Location: Michigan/US
Posts: 77
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Update on this. The store finally contacted me and have shipped my products out. Thanks for all who responded to this thread.
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05 August 2020, 22:03
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#10 |
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Registered User
Join Date: Apr 2016
Location: Birmingham
Posts: 65
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I placed my first order with them a couple of weeks ago for an OS 3.1.4 ROM and disks. It was with me (in the UK) within a few days. Far better service than Amigakit, in my experience.
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06 August 2020, 16:32
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#11 |
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Registered User
Join Date: Apr 2019
Location: UK
Posts: 540
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Just realised I never wrote anything to close this off.
Everything arrived, but there was a hole in the bottom of the packet and the terminator I ordered was missing. I sent them some pics and they sent a new one, which arrived. I keep expecting something bad to happen (which is just my experience with Amiga vendors in general) but they keep doing well. I think they had a genuine slowdown over COVID, but the overall service remains good. |
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