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Old 31 December 2016, 18:56   #101
Neil79
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Originally Posted by BarryB View Post
My mate has still not got his DotC ECE! He emailed Cinemaware Retro two weeks ago asking for the tracking number but has had no reply so far, so what's going on?


sven voessing is in our Commodore Amiga FB group, might be worth asking?
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Old 31 December 2016, 22:43   #102
BarryB
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He (and I) don't do Social Media, he hates it more than me!! Looks like emailing them again.
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Old 03 February 2017, 18:19   #103
BarryB
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Well my mate is still waiting for his order!

After he contacted Sven via email, he was told it had been returned to him and to confirm his postal address? He confirmed his postal address was exactly the same as the one that was mailed back, that was on the 17th Jan, and still no package has yet arrived nor any confirmation it has been posted again or any tracking info supplied!

I am so glad I don't bother with anything related to Cinemaware any more, I just feel sorry for my mate who's paid out money for something and appears to have been left in the dark and forgotten about!
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Old 03 February 2017, 18:28   #104
Omolungo
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Originally Posted by BarryB View Post
Well my mate is still waiting for his order!

After he contacted Sven via email, he was told it had been returned to him and to confirm his postal address? He confirmed his postal address was exactly the same as the one that was mailed back, that was on the 17th Jan, and still no package has yet arrived nor any confirmation it has been posted again or any tracking info supplied!
Same thing happened to me, but after second shipment the game arrived regularly after about 2 weeks.

So a little more patient
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Old 03 February 2017, 21:16   #105
BarryB
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Yes, Sven has replied to him with a tracking number, in fact my mate was here not long ago when his phone went and the mail came in so he's a lot happier now he's got the tracking number. It also said something about the labels not being printed correctly and missing info off hence the reason it couldn't be delivered and got returned.
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Old 12 February 2017, 13:54   #106
BarryB
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Hmmm...

7 days later and his parcel has still not arrived and the tracking number still says it's been announced to Deutsche Post! Coincidentally, he knows another chap at his workplace who has ordered DotC and is now pursuing it through a Paypal dispute as he hasn't got his DotC either.

Patience is one thing, but he's been waiting since November 2015!
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Old 13 February 2017, 19:34   #107
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I'm sorry

Just wait another week
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Old 13 February 2017, 20:17   #108
BarryB
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Yeah, what's another week on top of the 64 he's already waited!
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Old 04 March 2017, 03:49   #109
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http://store.steampowered.com/app/326590/
Everything is on steam now! And no, I am not affiliated with Cinemaware and or Valve Corp.

Regards,

Saghalie
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