Cinemaware Retro - Not Received!

[aCCoLa]

Similar complaints and thread on the ‘Sinclair for sale’ Facebook page.
Folk not getting their DOTC spectrum versions...

[apex]

A German company is already in contact with Sven, taking over complete production and delivering. They are trying to do their best, but Sven stays still a complicated guy.

Regarding Wings AmigaOS4, yes some people got their packages, but the final version is still not released. Now after Tower 57 is finished, work on Wings will go on faster for sure.

[number6]

Originally Posted by aCCoLa

Amigos Podcast just let me know they intend to cover this situation next podcast...hope it warns as many folk as possible.

Approximately 13 minutes into:
Episode 137

They've invited any Cinemaware rep to contact them for clarification.

#6

[ReadOnlyCat]

Originally Posted by badflame

Well, maybe I don't understand the potato crop, but if I open an e-commerce to sale potatoes, I will be 100% responsible for sending what I sell.

This is totally clear.

Oh I certainly understand your frustration, I am not saying he is blameless. I would only mount my own business operation if I were certain I could run it giving full satisfaction to customers at least in terms of respecting delivery promises.

But to amend your comparison, you would be selling e-potatoes on top of your additional job, not in place of your actual one.

The Amiga market is a small one, so returns on investments are small so you will find many atypical entrepreneurs there, some more qualified than others, some obviously much less.

Frankly, at this size, this is a bit like crowd funding indeed. You can pre-order and put money into the machine but there is no real guarantee that you have a 100% solid business behind.

Unfortunately, until the Amiga software market expands a bit and allows small but reliable companies to emerge and prove themselves there will be a non negligible amount of risk in pre-ordering products.

[aCCoLa]

Originally Posted by ReadOnlyCat

Frankly, at this size, this is a bit like crowd funding indeed. You can pre-order and put money into the machine but there is no real guarantee that you have a 100% solid business behind.

Unfortunately, until the Amiga software market expands a bit and allows small but reliable companies to emerge and prove themselves there will be a non negligible amount of risk in pre-ordering products.

I understand what you are saying and with hind sight perhaps it is more like this however, this is not how I was sold the product. Via the website and interviews with cinema ware retro representatives I heard/read, it was a finished product ready to buy. I never bought anything (wings) that was pre order. I bought a finished product that I don’t have 6 months later.
If this is not the case, if it is a pre order and not finished product, it is at least imho a breach of trading standards. If it is a ‘crowd funding’ Situation then let me know up front so I know what I’m getting into.
Thx to amigos podcast for mentioning this situation in a very tactful way.

[badflame]

Originally Posted by ReadOnlyCat

Oh I certainly understand your frustration, I am not saying he is blameless. I would only mount my own business operation if I were certain I could run it giving full satisfaction to customers at least in terms of respecting delivery promises.

But to amend your comparison, you would be selling e-potatoes on top of your additional job, not in place of your actual one.

The Amiga market is a small one, so returns on investments are small so you will find many atypical entrepreneurs there, some more qualified than others, some obviously much less.

Frankly, at this size, this is a bit like crowd funding indeed. You can pre-order and put money into the machine but there is no real guarantee that you have a 100% solid business behind.

Unfortunately, until the Amiga software market expands a bit and allows small but reliable companies to emerge and prove themselves there will be a non negligible amount of risk in pre-ordering products.

There should be no more risk than the crowd funding campaign fulfills its objectives or not. Once the seller receives the money, there is no excuse for not serving the product. Otherwise it is a simple scam.

Anyway, I did not fund the crowd funding campaign. I bought an item from his store online, in stock, that you have not sent me because you have not wanted, since he have stock.

I insist, there is no excuse.

[apex]

It is going forward. RR is complete for production. Wings PC also.

[aCCoLa]

so today, 7 months after I purchased 2 games advertised as "finished" products and available to buy from Cinemaware Retro.....I finally.......got a refund from my credit card company. No games from CWR.

Shame on you cinemaware retro and thanks for a big waste of time.
Be warned folks.

[ReadOnlyCat]

Originally Posted by badflame

There should be no more risk than the crowd funding campaign fulfills its objectives or not. Once the seller receives the money, there is no excuse for not serving the product. Otherwise it is a simple scam.

Anyway, I did not fund the crowd funding campaign. I bought an item from his store online, in stock, that you have not sent me because you have not wanted, since he have stock.

I insist, there is no excuse.

There are no excuses, only explanations of the level of risk inherent to small markets and thus lack of full time professionals.

I agree that this should not happen but is nevertheless explainable.

[ReadOnlyCat]

Originally Posted by badflame

There should be no more risk than the crowd funding campaign fulfills its objectives or not. Once the seller receives the money, there is no excuse for not serving the product. Otherwise it is a simple scam.

Anyway, I did not fund the crowd funding campaign. I bought an item from his store online, in stock, that you have not sent me because you have not wanted, since he have stock.

I insist, there is no excuse.

There were no excuses, only explanations of the level of risk inherent to small markets and thus lack of full time professionals.
I agree that this should not happen.

Now, if we are talking about solutions rather than just problems, maybe we could organize and talk Svenn into delegating the management of sales and of his existing stock to the community.
This could help fix the communication and delay issues encountered by users and relieve him of work that obviously he does not have time for.

[Darksun777]

Still no news until today. The guy from the german company who has taken over the shipment process has las posted 3 months ago.

[BarryB]

I know another mate who ordered Rocket Ranger just over 2 years ago and still no update on when it's going to ship!!

You know the old saying: "At least Dick Turpin wore a mask when he robbed you"

[aCCoLa]

thats shameful barry. tell him to contact credit card company and proceed with a refund. dont let these highway men take his money.

since i got my refund, i picked up the original rocket ranger for £14 off ebay. Its not as new and shiny as their advertised product...but its original, classic, complete....and arrived in a week!!!!

[spudje]

The next Amiga Future contains a review of the Extended version of Rocket Ranger, and what i could conclude from the German teaser page, this is the final version, not the version sold in Neuss. So apparently there is some activity???

[NeoHippie2016]

The code lists have to be reprinted... was the answer of my question from Dragon Box Shop about Rocket Ranger

[ascp]

Any news? I'm still waiting for my Rocket Ranger. Are Dragon Box Shop supposed to ship these now-a-days?

[ascp]

Asked and they replied quickly - "..we're currently in process of moving the old orders to the new shop. We'll send out emails regarding the shipment as soon as we finished sorting the old orders."..

So, things are happening.

[BarryB]

The last 'update' my mate had from Sven was Februaury 9th 2018 saying they were moving the old orders to Dragonbox, so it takes nearly a year to do that then? I smell more bullshit!

[apex]

Sven is doing nothing, he burned the money and people got nothing. Even Dragonbox seems not to be able to work with Sven!
If you want to know what Sven is doing, look into his Facebook account.

[MikeRichmond]

I waited what seems like forever for Wings too.