iComp confirms ownership of P96 - Page 5

Romanujan · 21 January 2019, 16:51

I finally retrieved my username and password (contacted IComp support) - but in my order history I can see 'P96 RTG software downloads expired'. If I purchased release 2.2 last month (downloaded it just once), does it mean I have to purchase it once again to get release 2.3?

indigolemon · 21 January 2019, 19:44

Quote:

Originally Posted by Romanujan

I finally retrieved my username and password (contacted IComp support) - but in my order history I can see 'P96 RTG software downloads expired'. If I purchased release 2.2 last month (downloaded it just once), does it mean I have to purchase it once again to get release 2.3?

I'm in the same boat

R4M · 21 January 2019, 21:12

As far as I remember Jens wrote somewhere, that the shop software needed a maximum number of downloads to be set and that he would reset the counter on request. Just send them another email.

high-5 · 21 January 2019, 23:35

I would raise this topic on icomp forum: https://forum.icomp.de/
Jens emphasizes this is the best way to address support questions.

Romanujan · 22 January 2019, 12:19

Contacted Jens once again, got the following response:

Quote:

Hi,

please relay this information:

The time period for free updates is one year. The current expiration
notice is a result of a wring configuration. I have to talk to my admin
to make a global change in the database that all previous sales of P96
are good until december 31st of this year.

ciao,
--
Jens Schönfeld

Marlon_ · 22 January 2019, 12:21

That's BS, you should at least be able to download the version you've paid for and the last update before your time expired

Schoenfeld · 22 January 2019, 13:54

As announced, the database has been adapted to reflect what I initially intended: Free updates for one year and download counters reset to a higher number. I did get a number of e-Mails even after the database has been worked on, and I answered every single one of them. However, before you send another e-mail, please try to download the update now, as it should just work now.

Jens

indigolemon · 22 January 2019, 14:55

Quote:

Originally Posted by Schoenfeld

As announced, the database has been adapted to reflect what I initially intended: Free updates for one year and download counters reset to a higher number. I did get a number of e-Mails even after the database has been worked on, and I answered every single one of them. However, before you send another e-mail, please try to download the update now, as it should just work now.

Jens

Confirmed, many thanks Jens!

savior · 23 January 2019, 23:00

i have to buy for my system amithlon

Magic · 23 January 2019, 23:31

This is excellent Thanks Jens! I already purchased it.

IvanEBC · 09 February 2020, 03:22

I know this is a year later, but curious if others had hassles.
I signed up to purchase P96 (after receiving a ZZ9000) .. had to sign up to "see" P96 to purchase. Paid the "recommended" amount.. got the emails and everything. I waited for an email before, nothing, and went to bed.
New day, can't wait to rip into it, no email so i figured i should login and see if it exists but i can't login... i used the email and password from the night before but i don't exist in the system.... i use the element inspector to make sure my password is right. I have confirmation emails, they've been clicked.... this is mildly annoying.
I have an order number and paypal statement, i haven't done anything wrong on my end.

I wouldn't mind if i could at least grab P96 to install and setup until i get my key, but i can't even start the ZZ9000 install because it needs P96 installed first!

Is there a shareware version you can grab some somewhere and I'll update it with a key once i get one from Individual computers?

Jope · 09 February 2020, 09:12

Get it off Aminet and then update once you get the file from IC. I'm assuming you already contacted their customer support to help resolve the issue?

cugar124 · 10 February 2020, 19:11

Hi Guys
I was a little taken back by the year downloads but as jens has put the working in I am a believer that he should get paid. He has helped me when asked so I can not complain

Pyromania · 11 February 2020, 01:35

Very smooth process for me. I bought directly from Jens since I like to stay legit on any software I use. He immediately emailed me a link to download the P96 update.

kriz · 19 March 2020, 05:15

I was looking for the link to buy it, and yes by registering and logging in to icomp.de you will see the link .. It is pay what you want so a fair enough deal

https://icomp.de/shop-icomp/en/shop/...-software.html

kriz · 19 March 2020, 21:16

Well to name this "pay what you want" is stretching it ... Truth is:
Recommended price:12,96 €
Minimal price:8,96 €

So pay 8,96 or more is the price of the software ..

AC/DC HACKER! · 22 March 2020, 04:13

Quote:

Originally Posted by kriz

Well to name this "pay what you want" is stretching it ... Truth is:
Recommended price:12,96 €
Minimal price:8,96 €

So pay 8,96 or more is the price of the software ..

Is it _really_ a stretch?? C'mon... I looked for where I could enter in "whatever amount" but the price+enter your own is not really a big deal. If you want to support CURRENT "Classic" hardware as well as new.

I paid because I want CyberVisionPPC support. Though it might not come into being because of lack of hardware the coders have, but..I also attempt to support Amiga. I don't think it's a high price, and you could raise it if you want to.

kriz · 22 March 2020, 09:45

Yeah its not that bad price, but it is not pay what you want

Worfje · 29 March 2020, 23:09

Quote:

Originally Posted by kriz

I was looking for the link to buy it, and yes by registering and logging in to icomp.de you will see the link .. It is pay what you want so a fair enough deal

https://icomp.de/shop-icomp/en/shop/...-software.html

The link is now dead and I can't find the P96 software in the shop of iComp.

indigolemon · 29 March 2020, 23:12

Quote:

Originally Posted by Worfje

The link is now dead and I can't find the P96 software in the shop of iComp.

You need to be signed in with your account to see the software for sale.

10 February 2020, 19:11	#93
cugar124 Registered User Join Date: Jun 2012 Location: Belfast Posts: 82	Jens Help Hi Guys I was a little taken back by the year downloads but as jens has put the working in I am a believer that he should get paid. He has helped me when asked so I can not complain

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21 January 2019, 16:51	#81
Romanujan Registered User Join Date: Dec 2007 Location: Szczecin/Poland Posts: 424	I finally retrieved my username and password (contacted IComp support) - but in my order history I can see 'P96 RTG software downloads expired'. If I purchased release 2.2 last month (downloaded it just once), does it mean I have to purchase it once again to get release 2.3?

21 January 2019, 21:12	#83
R4M Registered User Join Date: Jan 2019 Location: /home Posts: 122	As far as I remember Jens wrote somewhere, that the shop software needed a maximum number of downloads to be set and that he would reset the counter on request. Just send them another email.

21 January 2019, 23:35	#84
high-5 Zone Friend Join Date: Nov 2005 Location: Cologne, Germany Age: 49 Posts: 52	I would raise this topic on icomp forum: https://forum.icomp.de/ Jens emphasizes this is the best way to address support questions.

22 January 2019, 12:21	#86
Marlon_ AmigaDev.com Join Date: Mar 2016 Location: Stockholm, Sweden Age: 35 Posts: 625	That's BS, you should at least be able to download the version you've paid for and the last update before your time expired

22 January 2019, 13:54	#87
Schoenfeld electricky. Join Date: Jun 2010 Location: out in the wild Posts: 1,256	As announced, the database has been adapted to reflect what I initially intended: Free updates for one year and download counters reset to a higher number. I did get a number of e-Mails even after the database has been worked on, and I answered every single one of them. However, before you send another e-mail, please try to download the update now, as it should just work now. Jens

23 January 2019, 23:00	#89
savior Registered User Join Date: Jan 2019 Location: Italy Age: 44 Posts: 70	i have to buy for my system amithlon

23 January 2019, 23:31	#90
Magic Registered User Join Date: Aug 2007 Location: USA Posts: 359	This is excellent Thanks Jens! I already purchased it.

09 February 2020, 03:22	#91
IvanEBC Registered User Join Date: Jun 2016 Location: Adelaide / Australia Posts: 565	I know this is a year later, but curious if others had hassles. I signed up to purchase P96 (after receiving a ZZ9000) .. had to sign up to "see" P96 to purchase. Paid the "recommended" amount.. got the emails and everything. I waited for an email before, nothing, and went to bed. New day, can't wait to rip into it, no email so i figured i should login and see if it exists but i can't login... i used the email and password from the night before but i don't exist in the system.... i use the element inspector to make sure my password is right. I have confirmation emails, they've been clicked.... this is mildly annoying. I have an order number and paypal statement, i haven't done anything wrong on my end. I wouldn't mind if i could at least grab P96 to install and setup until i get my key, but i can't even start the ZZ9000 install because it needs P96 installed first! Is there a shareware version you can grab some somewhere and I'll update it with a key once i get one from Individual computers?

09 February 2020, 09:12	#92
Jope - Join Date: Jul 2003 Location: Helsinki / Finland Age: 43 Posts: 9,862	Get it off Aminet and then update once you get the file from IC. I'm assuming you already contacted their customer support to help resolve the issue?

11 February 2020, 01:35	#94
Pyromania Moderator Join Date: Jan 2002 Location: Chicago, IL Posts: 3,375	Very smooth process for me. I bought directly from Jens since I like to stay legit on any software I use. He immediately emailed me a link to download the P96 update.

19 March 2020, 05:15	#95
kriz Junior Member Join Date: Sep 2001 Location: No(R)Way Age: 41 Posts: 3,189	I was looking for the link to buy it, and yes by registering and logging in to icomp.de you will see the link .. It is pay what you want so a fair enough deal https://icomp.de/shop-icomp/en/shop/...-software.html

19 March 2020, 21:16	#96
kriz Junior Member Join Date: Sep 2001 Location: No(R)Way Age: 41 Posts: 3,189	Well to name this "pay what you want" is stretching it ... Truth is: Recommended price:12,96 € Minimal price:8,96 € So pay 8,96 or more is the price of the software ..

22 March 2020, 09:45	#98
kriz Junior Member Join Date: Sep 2001 Location: No(R)Way Age: 41 Posts: 3,189	Yeah its not that bad price, but it is not pay what you want

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