Quote:
Originally Posted by wmsteele
I’m sure he has many open tickets on this exact issue, my RR was a gift which I really don’t want to return, I just want to emphasise that buying directly doesn’t necessarily mean end user support is any better.
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That you don't want to return the item if he offered that cannot really be his fault.
Quote:
Originally Posted by clebin
Where is that documented?
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He did write it in these forums, although he probably also offered it individually to the customers who opened a ticket with this exact issue (which is where the information belongs).