OS3.9 gets its Ram Disk icon from envarc:sys/def_ram.info. If this does not exist, it uses envarc:sys/def_disk.info.
In order to be able to snapshot the RAM icon you should use the following line in your user-startup:
makelink ram:disk.info envarc:sys/def_ram.info soft
However, envarc:sys/def_ram.info does only work if DefIcons is running. It is a common error to start DefIcons twice if NewIcons was installed before. Running it twice will stop it. So check if you have DefIcons in Sys:WBStartup and remove any call of it from user-startup.
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