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Well my mate is still waiting for his order!
After he contacted Sven via email, he was told it had been returned to him and to confirm his postal address? He confirmed his postal address was exactly the same as the one that was mailed back, that was on the 17th Jan, and still no package has yet arrived nor any confirmation it has been posted again or any tracking info supplied!
I am so glad I don't bother with anything related to Cinemaware any more, I just feel sorry for my mate who's paid out money for something and appears to have been left in the dark and forgotten about!
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