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Shadowfire · 10 November 2018, 21:13

Nobody can test equipment that they don't have access to. If *you* made the determination that there was a motherboard problem (but the problem was actually your power supply or video cable), and you just send in the motherboard, then the service department can ONLY test the motherboard.

The question now becomes, do you actually want your setup fixed? If you do, you'll ship the computer (including everything you have hooked up to it, hard disk as well), power supply, and scart leads. Or, you can find someone else with a working setup and borrow a *known working* power supply and video lead (DO NOT ATTEMPT TO POWER THEIR COMPUTER WITH YOUR POWER SUPPLY) for a few days.

It sounds like you are having a mainboard problem, but its best to be sure to send the power supply in to make sure the 5V rail isn't drifting around when it warms up.

10 November 2018, 21:13	#23
Shadowfire Registered User Join Date: Aug 2001 Location: Connecticut USA Posts: 617	Nobody can test equipment that they don't have access to. If you made the determination that there was a motherboard problem (but the problem was actually your power supply or video cable), and you just send in the motherboard, then the service department can ONLY test the motherboard. The question now becomes, do you actually want your setup fixed? If you do, you'll ship the computer (including everything you have hooked up to it, hard disk as well), power supply, and scart leads. Or, you can find someone else with a working setup and borrow a known working power supply and video lead (DO NOT ATTEMPT TO POWER THEIR COMPUTER WITH YOUR POWER SUPPLY) for a few days. It sounds like you are having a mainboard problem, but its best to be sure to send the power supply in to make sure the 5V rail isn't drifting around when it warms up.