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I also agree that there is a lack of tolerance towards some new users. A recent request for some for hard-to-find/uncommon games also got a standard read-the-FAQ response as the mod replying didn't even bother to read the request properly.
There are of course new members that have an appalling grasp of grammar and spelling or that haven't bothered to read FAQs. Nothing is going to stop this! Being rude to one doesn't help and just leaves an unfriendly thread on the EAB.
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