Originally Posted by dJOS
No one except the apologists is making a federal case out of this issue.
If you have a complaint about my website (something like "I can't find XY"), there is an "eMail" button on it, which opens a support ticket. Instead of elaborating here (where I don't officially read it), you could have used the time and tell me and my employees what I could improve.
While I don't think that anyone is making a "federal case" out of it, I do think that some people like to complain for the sake of complaining. /Me just being a technical guy doesn't understand this kind of behaviour. The psychology behind this must be very complex.