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Old 21 October 2012, 20:51   #8
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Join Date: Aug 2004
Posts: 1,675
I am in California currently and away from the office: very disappointed that we did not have the opportunity to assist the customer on our Support Ticket system. This is the first time we have heard of this complaint. We would have liked the chance to address the issue directly with the customer using the system we setup for customer help and support before being copied over various forums.

Last edited by; 21 October 2012 at 20:56. is offline  
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