I find myself more and more irritated by the comments on this thread.
Really guys, if you have an issue, contact your reseller or Jens but stop bitching like 5 year old girls. If you don't like Jens' products or support or whatever, don't buy them. Of course its not like anyone else is developing new products is it? Keep up the bitching and you'll have an even wider choice of suppliers!!!
Or, develop your own products like Kipper2k...