Originally Posted by Mr B
and lets face it, all he cares about is first hand costumers that are happy with their purchase.
...which is why I keep manuals and software downloadable from my site, so 2nd hand buyers can make use of their purchases? True, I am my own biggest competitor if I look at eBay, but that also means that people get to know my service through a 2nd hand purchase, opening their eyes (and wallets) for a 1st hand purchase.
In short: A 2nd hand buyer is not a 2nd class customer. It's just that the very old products (Graffiti, Catweasel MK1, Buddha) aren't my favourites to repair, but while they work, you'll have all the use out of them.