Originally Posted by gibs
Sorry, I didn't knew I couldn't ask to the ACAboys if they had an idea about this problem.
Problem solved without calling the Resseller.
I thought it would have been helpful to share the experience.
I thought it was the goal of a forum.
I just think that Jens wanted to make a point that all support questions should go through the proper channels first. If you want to discuss the solutions here afterward, there is no problem, but the proper way to ask for help would be to go through the reseller you bought the product from first.