Cammy, it's all the way into? If it is, there's no doubt you've had bad luck.
Try to see if something is forcing it out that way and if you can do something (I would try to loose the screws of the mb, as it seems the problem to me). If not the best is to talk with the seller, and they won't give you a slower model, as Jens will have stock for this matters, as they had with the Indivisions.
EDIT: Cammy just a question: your Amiga is new... have you lost the warranty because of this problems openning it?
BTW: Isn't it time, Jens to give the remaining stock of Idefix Express to Amigakit for a final sell? I know at least 3 people here that need one...
Last edited by Retrofan; 19 February 2011 at 00:46.