I would like to investigate this connector issue. It does seem to be bent a little (open pins in the back don't look exactly aligned), but I can't tell exactly from the pictures.
Since we have developed the tooling to manufacture these connectors, any return is a valuable lesson for future changes. I would like to investigate if this is a fault of the tooling (bad for me, but a warranty issue for any customer), a single faulty connector (warranty issue), or a simple user error. In any case, I'd like to see the thing. Please contact me through the web form of icomp.de - thanks.