Shenmue is a game that could divide the world.
I personally think the game is a masterpiece and well worth getting, playing and completing.
It's such a beautiful game, if anyone needed proof that the DC was a next-gen console then this was it. The game is really, really beautiful to look at, the characters, the settings, all bloody nice.
I know people who've taken it back within a few hours of playing it, but then again I know people (like me) who've completed it more than once and wouldn't have it any other way.
Sure the main character comes across as gay as graham norton (but not as damn annoying) and the action isn't as open-ended as originally stated, but it's still a gem of a game.