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Old 20 July 2016, 19:27   #587
Join Date: Jun 2010
Location: out in the wild
Posts: 1,135
Originally Posted by roomeo View Post
Why hasnt my reseller contacted me with this solution? How is this procedure going to take place?
The procedure is always Reseller -> iComp in case a technical issue cannot be resolved. At this point, there is no open case forwarded from a reseller. Direct customers have been offered such a solution, yet nobody took the offer until today.

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