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Old 19 July 2016, 18:42   #558
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Join Date: Sep 2012
Location: Copenhagen / DK
Age: 37
Posts: 3,384
Originally Posted by wmsteele View Post
Iím sure he has many open tickets on this exact issue, my RR was a gift which I really donít want to return, I just want to emphasise that buying directly doesnít necessarily mean end user support is any better.
That you don't want to return the item if he offered that cannot really be his fault.

Originally Posted by clebin View Post
Where is that documented?
He did write it in these forums, although he probably also offered it individually to the customers who opened a ticket with this exact issue (which is where the information belongs).
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