View Single Post
Old 02 February 2016, 16:43   #10
mark_k
Registered User
 
Join Date: Aug 2004
Location:
Posts: 2,480
You could look into whether a driver update is available for your Alienware laptop. Also a Windows update/fix might be possible.

One example of an issue (with workaround) that stops certain devices working in USB 3.0 ports is shown at http://blogs.msdn.com/b/usbcoreblog/...-3-0-port.aspx (That's for Windows 8.1 not 7 so probably not the cause of your problem.)

Also another issue at http://us.focusrite.com/answerbase/c...-non-root-hubs

You could also try connecting the non-working device to your Alienware via a powered USB 2.0 hub.
mark_k is offline  
 
Page generated in 0.06850 seconds with 9 queries